Restaurant Instagram Ordering & Reservations

The objection I hear from every restaurateur: we already post on Instagram, why do we need a bot? Because the post creates desire and the DM creates revenue, and the gap between the two is where orders die. Typically 25–40% of the inbound DMs a restaurant receives after a reel goes up are order or booking intent, and a reply that lands two hours later converts a fraction of what an instant one does. The rollout tactic that works: connect the bot to the menu first, then to reservations, and only then add payments — each layer compounds. Keep cash on delivery as an option; in Lebanon and much of MENA card penetration still lags appetite. One edge case worth planning for: viral moments. A single well-performing reel can multiply DM volume tenfold overnight, which is precisely when a human-run inbox collapses and an automated one pays for the whole year.